Last Updated: July 30, 2025

Welcome to Postgraduate Medical Academy (PGMA)! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (https://dilipkumarnath.com) or use our mobile application available on the Google Play Store.

Information We Collect Website

• Personal Information: When you register on our website, subscribe to our newsletter, or fill out a form, we may collect personal information such as your name, email address, phone number, and any other details you provide.

• Non-Personal Information: We may collect non-personal information about visitors whenever they interact with our website. This may include the browser name, the type of computer, and technical information about users' means of connection to our site, such as the operating system, Internet service providers utilized, and other similar information.

• Cookies and Tracking Technologies: Our website may use "cookies" to enhance user experience. Your web browser places cookies on your device for record-keeping purposes and sometimes to track information about your interactions with our site. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.

Mobile Application

• Personal Information: Our mobile application offers a registration option where you may provide personal information such as your name and email address. You also have the option to delete your account and all associated personal information directly within the app.

• Non-Personal Information: Our mobile application does not collect non-personal information.

• Cookies and Tracking Technologies: Our mobile application does not use cookies or any tracking technologies.

How We Use Collected Information Website

PGMA may collect and use your personal information on our website for the following purposes:

• To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

• To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.

• To Improve Our Site: We may use feedback you provide to improve our products and services.

• To Process Payments: We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To Send Periodic Emails: We may use your email address to send information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests.

Mobile Application

• Our mobile application does not collect or use personal or non-personal information for any purpose beyond facilitating user registration and account management within the app.

• In-App Purchases and Refunds: Our mobile application includes a purchase option for accessing premium content or services. If you need a refund, you must contact our app support team directly through the contact information provided in the app. Refunds are subject to our refund policy, which is available within the app.

How We Protect Your Information Website

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

Mobile Application

• Since our mobile application does not collect personal or non-personal information beyond what is required for registration, no additional data protection measures are necessary for stored data.

• For registered users, users can delete the account by contacting the support team using the chat option and all associated personal information directly within the app, ensuring they have full control over the data.

Sharing Your Information Website

We do not share your personal information with third parties except to the extent necessary to provide services (e.g., payment processing). Any third-party service providers we use are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Mobile Application

Our mobile application does not share any personal or non-personal information with third parties, as no such information is collected beyond what is required for registration and account management.

Your Rights and Choices

• Website: You may choose to opt out of providing personal information or set your browser to refuse cookies. However, this may limit your ability to use certain features of our website.

• Mobile Application: You have the right to delete your account and all associated personal information at any time contacting the support team using the chat option. Once deleted, your data is permanently removed from our systems.

Changes to This Privacy Policy

PGMA has the discretion to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this policy. We encourage you to frequently check this page for any changes to stay informed about how we are protecting your information.